Banding for this post is subject to Agenda for Change confirmation
Job overview
The post holder supports the Administration Manager to lead the Administration team in providing a professional and confidential administrative and secretarial service for the Women and Children’s Division. The role includes supervising administrative staff on a day-to-day basis.
The post holder is expected to work accurately under pressure with the ability to manage and prioritise their own workload and that of the A&C Team. They will be providing and receiving information which may require tact, diplomacy and persuasive skills as there may be barriers to understanding either due to a cultural difference or knowledge of the process. They will also be an integral part of the team in being able to undertake any aspects of the work.
The post holder works autonomously within defined policies and procedures, although advice is readily available.
Main Duties of the Job
- Acts as a first point of contact for the Administration Team, dealing with staff of all levels inside and outside the Trust.
- Provides leadership and management for the day to day running of the Administrative and Secretarial team.
- Oversee the co-ordination and distribution of workload across the A&C team.
- Direct supervision of staff including recruitment, induction, appraisal, disciplinary, performance, grievance, and sickness management.
- Responsibility for the day-to-day supervision/management of staff.
- Take lead role for organising personal development plans/ individual performance review for A&C team. To organise a robust induction programme for new A & C staff and deliver training to ensure competencies are gained and maintained.
- To ensure that administrative procedures conform to Trust policies and procedures specifically, patient records, confidentiality, complaints procedures, health and safety issues and risk management, proposing changes where necessary
Working for your organisation
As an organisation we strive to provide high quality, safe care for our patients in an environment which our staff are proud to work in. We believe that by adhering to our Vision (“To provide excellent care for the communities we serve”) and working with our Trust Values in mind (Partnering, Ambitious, Caring, Trusted) we can achieve the right results for the people that matter most – our patients and their families.
