Non Clinical - Legal Services Apprentice

  • Department Legal Services
  • Salary Apprenticeship
  • Closing Date 02/04/2025
  • Location The Princess Royal Hospital, Telford
  • Grade Apprenticeship
  • Job ref 223-LSA-208
  • Pension NHS Pension
  • Holidays Generous Holiday Allowance
  • NHS discount Eligible for NHS Discounts
  • Contract Temporary
  • Hours 37.5 hours per week

Job overview

Legal Services Apprentices will work alongside and take direction from members of the Legal Services Team.  The main focus of the role is to provide administrative assistance and support to the team. 

Apprenticeship eligibility:

An Apprentice:

· Cannot already be on an Apprenticeship or any Government funded training,

· Cannot have a qualification at the same or higher level in the same vocational area.

Eligible for funding:

· Has been a UK resident for 3 or more years, or

· Meets the eligible and valid residency status and permission to work in the UK criteria in Annex A of the linked funding document:-Apprenticeship funding rules 2024 to 2025

**Please note from 1st April 2025 the apprenticeship salary will be as below**

Year 1 of Apprenticeship:
Any age = £7.55/hour
Year 2 and subsequent years:
National Minimum Wage for age
Under 18 = £7.55/hour
18 - 20 yrs. = £10.00/hour 
21 + yrs. = £12.21/hour

Main duties of the job

In this role the Legal Services Apprentice will gain experience in basic administrative roles by providing support for the Request for Information (RFI) team, Claims (Clinical Negligence, Employee Liability, Public Liability and Compensation and Losses). The role will include inputting of Requests for Information (RFIs) onto Datix, taking telephone calls and messages where appropriate, writing letters using a template, and will develop their skills, knowledge and competence in data analysis and presentation.  The role will support achievement of the Level 2 Diploma in Customer Service Practitioner Apprenticeship.

This will be supported through on the job training, guidance and supervision, attendance at relevant training sessions provided by the Trust and the Training Provider and assessment in the workplace.

Working for your organisation

You will be working within our Legal Team, in an exciting and fast paced working environment dealing with claims, requests for data disclosure and a disparate range of legal enquiries associated with all aspects of NHS services.

The post holder will be supported by the Legal Services Manager and the Head of Legal Services.

The well-being of our staff is of the upmost importance to us.  If you are offered a role at our Trust, and fall into the increased and higher risk categories as set out by Public Health England (PHE) and NHSI/E, your line manager will complete an risk assessment with you.  This will be completed in conjunction with the latest guidance from Public Health England in relation to Covid-19.

By submitting your application to Trac, you are giving your consent for parts of your application data to be transferred to the NHS Electronic Staff Record (ESR) and other secure, internal NHS Workforce systems. This is to support and manage your recruitment and employment within your employing organisation. 

If successful, by completing the NHS Jobs application form you authorise the Trust to obtain any previous NHS service details including all electronically held sickness information, via the Inter Authority Transfer process on the national ESR.

If the role requires a qualification/professional registration, you will need to provide proof during the recruitment process. By submitting your application you are giving the Trust permission to check the qualification certificates provided back to the source provider. Please note that a sample of all applicant’s qualifications will be checked with the educational institution or provider.

In the event of a high response to this advertisement, this post will be closed. Early applications are advised.
 
Unfortunately we do not accept CVs or keep them on file. If you are unable to apply online please contact the person named in the advertisement for the post you are interested in.
 
We are committed to offering an interview to all applicants with a disability who meet the minimum criteria for the above position and will support reasonable adjustments wherever possible.  In addition, whilst all applicants will be judged on merit alone, we particularly welcome applications from candidates who are male, from black and minority ethnic backgrounds or who have a disability, as these are currently under-represented in our workforce.
 
We are committed to equal opportunities in employment. The policies and practices of the Trust aim to promote an environment that is free from all forms of unlawful or unfair discrimination and values the diversity of all people. At the heart of our policy, we seek to treat people fairly, flexibly and with dignity and respect.

Thank you for your interest in The Shrewsbury and Telford Hospital NHS Trust, we look forward to receiving your application for employment.

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